Situation

A typical change request (CR) to mitigate an architectural defect.

Nurses completing reviews for members in DRG facilities with EMR access have a gap in identifying and obtaining the discharge date for case closure.

Timebox

Two week sprint.

Problem

UX / UI for task needed for nurses to check EMR record for DC date outside of a review task to allow case closure to occur timely. Check for Discharge Date task can be completed in three ways:

• no recorded date
• date from EMR
• create a manual concurrent review

Task

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Action

• process, Problem Space, Research
• process, Solution Space, Outcomes
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My Role

UX | UI | IA | Management

• One of two designers creating and testing solutions

Result

• business metrics
• qualitative user feedback
• learnings

Figma: CR141 - Discharge Date