Human-Centered Design Methods
We strive to create a culture of continual inspiration and learning for Human-Centered Design and design thinking at a bank that defines, scales and enables teams to learn and adopt a bank’s new way of working.
Table of Contents
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Hopes and Fears
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Empathy Maps
- As-Is Journey Map
- Idea Vignettes
- Wild Cards
- Idea Prioritization
- Value Statements